Assertiveness involves confidently expressing needs and opinions in a positive manner, striking a balance between passivity and aggression. Assertiveness is important in maintaining healthy relationships, resolving conflicts, and preventing the suppression of personal needs. Assertiveness can be expressed as a set of behaviours, such as saying “no,” expressing feelings, and pursuing personal goals.
Luba will demonstrate strategies for developing assertive communication skills. Emphasising the significance of both verbal and non-verbal assertive behaviours and provide tips for effective communication. Overall, Luba aims to help individuals understand assertiveness and improve their communication skills for better relationships and self-esteem.